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This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol. Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries. The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management. The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.
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This unit covers the skills and knowledge required to maintain personal hygiene to prevent food contamination and food-borne illnesses. It applies to all organizations with kitchen or food preparation areas, including restaurants, cafes, hotels, and catering services. The unit is relevant for food handlers such as cooks, chefs, kitchen staff, and food service attendants.
Studying at Baker Ebert Security College in Melbourne has been incredibly enriching. The security courses here are top-notch, offering practical and theoretical knowledge that's directly applicable to real-world scenarios. The instructors are experienced professionals who provide valuable insights and guidance, making the learning experience both challenging and rewarding. I feel well-prepared to enter the field of security, highly recommend
NOVI
Baker Ebert's Security Operations course was awesome! The trainers were super knowledgeable and made the learning fun. They really helped break down the difficult concepts and made it easy to understand. Plus, they were a huge help with figuring out the whole security license process – no stress at all!
Rana Adil kha
I just finished my Certificate II in Security Operations at Baker Ebert, and I couldn't be happier with my experience! The instructors were incredibly supportive and really cared about our progress. The hands-on training was fantastic and gave me the confidence I needed to start my career. The whole team at Baker Ebert made learning enjoyable and stress-free. I highly recommend this course to anyone, especially women looking to break into the security industry!
Kashika Vadhera
Who knew security training could be so fun and engaging? Baker Ebert made learning about security interesting and interactive. The course was well-organized and delivered in a way that made it easy to absorb the information. I highly recommend it!
Murtaza Ahmadi
I recently completed my Certificate II in Security Operations at Baker Ebert, and it was an amazing experience! The trainers were knowledgeable and supportive, the course material was comprehensive, and the practical training was top-notch. I feel well-prepared for my career in security. Highly recommend Baker Ebert to anyone looking to advance their skills!
Muhammad Ali
This course gave me the confidence I needed to pursue a career in security. The trainers were fantastic at explaining complex topics, and the assessments were fair and well-structured. Now I'm applying for my security license, feeling prepared and confident. Thanks to the whole team. !!!!Highly recommended!!!
Abdus Salam
My journey through the Security Course Cert II at Baker Ebert was nothing short of exceptional. From the moment I stepped into the classroom, I was immersed in an environment that fostered intellectual growth and practical skill development. The instructors were true masters of their craft, possessing a wealth of knowledge and a passion for imparting it. Their teaching methods were engaging, interactive, and tailored to cater to diverse learning styles. They challenged us to think critically, ask questions, and push the boundaries of our understanding
Ricky Singh
Absolutely fantastic! offers the best security course I've ever taken. The curriculum is thorough, the instructors are knowledgeable, and the hands-on training is invaluable. Their focus on real-world applications and continuous support sets them apart. Highly recommended for anyone looking to advance their security skills!
G Aqua